Quality manual and guidelines

EECA aims to deliver quality installations for the government’s Warm Up New Zealand: Healthy Homes programme and supports council insulation programmes with quality and audit arrangements.

This work includes EECA’s list of accepted insulation products, quality manuals and guidelines, quality checks by trained installers, and a limited number of independent audits of work done by all service providers.

The following documents are intended for service providers and auditors.

Quality and audit manuals

Warm Up New Zealand: Healthy Homes

For service providers:

For EECA’s independent auditors:

Council insulation programmes

For installers of insulation and/or clean heating devices, property owners and tenants:

For EECA’s independent auditors:

Accepted insulation products

EECA maintains a list of accepted insulation products and an insulation products policy for Warm Up New Zealand: Healthy Homes and for council programmes.

 Accepted insulation products

 Insulation products policy

Accepted heating products

EECA provides a list of approved heating products for council (local authority) programmes.

Accepted heating products

Grants enterprise management (GEM) guidelines

GEM is EECA's web-based system designed to manage contracts, claims and audits. EECA maintains the following guidelines for Warm Up New Zealand: Healthy Homes and for council programmes.

For service providers: